Casual F&B & Guest Service Associate — Flexible Shifts

Hilton; East Midlands; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Flexible shifts

Competitive pay up to £12.71 per hour

Instant pay access

Free meals on duty

Generous holiday allowance

Mental health resources

Crisis Concierge

Job summary

Hilton is seeking a Casual Guest Service Agent to brighten guests' stays by delivering memorable hospitality across dining and events. You greet guests, take orders, and ensure high service standards in a fast-paced hotel environment.

This role offers flexible shifts and competitive pay up to £12.71 per hour, with instant wage access, free meals on duty, generous holiday allowance, mental health resources, and a supportive team culture. Location: United Kingdom.

Responsibilities

• Support all F&B operations: Work across bar, restaurant, room service, and events
• Delight our guests: Greet guests warmly, take and serve orders accurately, and ensure a consistently high level of service
• Prepare tables with precision: Set and arrange tables for dining and events, including folding napkins, and cleaning and placing tableware
• Ensure cleanliness and safety: Keep work areas clean and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Job description

Hilton is seeking a Casual Guest Service Agent to brighten guests' stays by delivering memorable hospitality across dining and events. You greet guests, take orders, and ensure high service standards in a fast-paced hotel environment.

This role offers flexible shifts and competitive pay up to £12.71 per hour, with instant wage access, free meals on duty, generous holiday allowance, mental health resources, and a supportive team culture. Location: United Kingdom.