Guest Room Attendant – Elevate Stays & Service

The Hoxton; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

28 days holidays incl. bank holidays

Pension

Life insurance

Health cash plan

Free night at The Hoxton

Meal provided during shift

Employee discounts across Ennismore

Job summary

The Hoxton Shepherd’s Bush in London is seeking a Room Attendant to join the housekeeping team. You will clean and service guest rooms to brand standards, maintain public areas, and ensure a high level of guest comfort. Training is provided, with progression opportunities within a global hospitality brand.

You’ll report any maintenance needs, handle linen delivery, and uphold health and safety requirements while delivering friendly, proactive service to guests.

Qualifications

• Strong verbal and written communication skills.
• Ability to build relationships with colleagues and guests.
• Keen eye for details and ensuring rooms meet high standards.

Responsibilities

• Clean and service guest rooms to brand standards.
• Report maintenance defects in rooms and on floors.
• Ensure public areas are clean and well presented.
• Oversee delivery and collection of linen and towels daily.
• Stock linen and housekeeping supplies and maintain storage areas.
• Adhere to Health and Safety standards and COSHH regulations.

Skills

Verbal communication

Written communication

Attention to detail

Customer service

Job description

The Hoxton Shepherd’s Bush in London is seeking a Room Attendant to join the housekeeping team. You will clean and service guest rooms to brand standards, maintain public areas, and ensure a high level of guest comfort. Training is provided, with progression opportunities within a global hospitality brand.

You’ll report any maintenance needs, handle linen delivery, and uphold health and safety requirements while delivering friendly, proactive service to guests.