Guest Relations Assistant

Platinum Recruitment Consultancy Ltd; Higher Eype; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Live-in accommodation

Private medical insurance

Company pension scheme

Ongoing training and development opportunities

Job summary

Platinum Recruitment Consultancy is seeking a Guest Relations Assistant in Higher Eype, near Bridport. This role offers a competitive salary of £30,000 to £35,000 and live-in accommodation available. You'll deliver exceptional guest experiences and assist with various front-of-house tasks in a luxury hotel setting.

The ideal candidate has experience in a similar role and a passion for outstanding service. Benefits include private medical insurance and ongoing training opportunities.

Qualifications

• Previous experience as a Receptionist or similar front-of-house role within a luxury hotel environment.
• A genuine passion for delivering outstanding guest service.
• Strong attention to detail and a proactive approach.

Responsibilities

• Welcome guests and deliver a warm, professional first impression.
• Assist with check-in and check-out procedures.
• Handle guest enquiries, special requests and reservations.

Skills

Outstanding guest service

Excellent communication skills

Attention to detail

Teamwork

Job description

Guest Relations Assistant - Luxury Hotel with Live-in Available

£30,000 to £35,000, private medical & excellent benefits

We’re recruiting for a Guest Relations Assistant near Bridport, offering a fantastic opportunity to join a luxury hospitality setting and play a key role in delivering exceptional guest experiences. This is an ideal role for a Guest Relations Assistant from a high‑end hotel background looking to progress their career within a premium environment in Bridport.

Why apply / What’s in it for you?

• Competitive salary of £30,000 to £35,000
• Live‑in accommodation available
• Private medical insurance included
• Company pension scheme
• Ongoing training and development opportunities
• Work in a unique luxury setting commutable from Weymouth

Key Responsibilities

• Welcome guests and deliver a warm, professional first impression
• Assist with check‑in and check‑out procedures
• Handle guest enquiries, special requests and reservations
• Support with booking spa treatments and guest experiences
• Ensure guest areas remain organised and presentable
• Help create personalised stays so every guest feels valued
• Work closely with the wider front‑of‑house team to maintain high standards

What we’re looking for

• Previous experience as a Receptionist or similar front‑of‑house role within a luxury hotel environment
• A genuine passion for delivering outstanding guest service
• Excellent communication and interpersonal skills
• Strong attention to detail and a proactive approach
• Ability to work a 40‑hour rota including evenings and weekends
• A positive, team‑focused attitude and willingness to learn

If you’re looking for your next step as a Guest Relations Assistant in Bridport, and want to join a high‑end environment commutable from Weymouth, we’d love to hear from you. Apply now.

Job Number
Location │ Bridport
Role │ Guest Relations Assistant

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy