Guest Host: High-Energy, Family-Focused Experience Lead

Oxygen; Leicester Forest East; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Industry-leading pay

50% off food and drinks while on shift

Free & unlimited hot drinks while on/

Free entry for you + 4 on weekdays

50% off entry for you + 4 on weekends

20% off up to 4 parties a year for you

25% off food and drink when not onhift

20 days holiday + bank holidays

Increased holiday leave at 3 and 5 yrs

Birthday is a paid day off foreveryone

Pension Scheme

Discount & reward platform offering…

Job summary

Oxygen in Leicester is seeking Guests Hosts to be the first friendly face guests meet, greeting families and setting the tone for an unforgettable visit. You’ll assist with check-in, guide guests through the park, and support cafe, party hosting, courts, and reception operations.

High energy, organisation and a professional manner are essential to delivering the best customer experience on the planet, working closely with fellow teams to keep things running smoothly.

Qualifications

• A genuine ambition to deliver a fun customer experience, consistently.
• Comfortable working with children.
• Comfortable working in a busy, fast-paced environment.
• Organised and can manage own time.
• Able to learn new skills and information.
• Great team player.
• Able to listen to and action instructions.
• Able to communicate professionally and with respect at all times.
• Excellent record of time keeping.
• Reception experience desirable.
• Sales experience desirable.
• Experience working with children desirable.

Responsibilities

• Greet guests and set the tone for the customer journey.
• Support activities across cafe, party hosting, courts, and reception.

Skills

Customer experience

Children

Busy environment

Time management

Learning agility

Team player

Listening skills

Professional communication

Punctuality

Reception experience

Sales experience

Experience with children

Job description

Oxygen in Leicester is seeking Guests Hosts to be the first friendly face guests meet, greeting families and setting the tone for an unforgettable visit. You’ll assist with check-in, guide guests through the park, and support cafe, party hosting, courts, and reception operations.

High energy, organisation and a professional manner are essential to delivering the best customer experience on the planet, working closely with fellow teams to keep things running smoothly.