Guest Host - Energetic Welcomer & Experience Guide

Oxygen; Rayleigh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Industry-leading pay

50% off food

Free hot drinks

Free entry for you + 4 on weekdays

50% off entry for you + 4 on weekends

20% off up to 4 parties a year

25% off food and drink when not onhift

20 days holiday + bank holidays

Birthday paid day off

Pension scheme

Discount platform

Job summary

Oxygen is seeking a friendly Guest Host to greet guests, guide them through the park, and help create memorable experiences. You will engage with families, promote events and activities, and work closely with café, courts and party teams to ensure excellent service.

Ideal candidates are energetic, organised, and able to thrive in a busy environment, with a strong focus on customer satisfaction and teamwork.

Qualifications

• Genuine ambition to deliver a fun customer experience.
• Comfortable working with children.
• Calm and organised under busy, fast-paced conditions.
• Able to learn new skills and information.
• Able to listen to and action instructions.
• Professional communication at all times.
• Strong time-keeping track record.

Responsibilities

• Greet guests and set the tone for their park experience.
• Assist with sign-posting and guiding guests around the park.
• Talk about and promote upcoming events and activities.
• Collaborate with café, courts and party teams to ensure top customer service.

Skills

Customer service

Time management

Team player

Communication

Children interaction

Reception experience

Sales experience

Listening and instructions

Job description

Oxygen is seeking a friendly Guest Host to greet guests, guide them through the park, and help create memorable experiences. You will engage with families, promote events and activities, and work closely with café, courts and party teams to ensure excellent service.

Ideal candidates are energetic, organised, and able to thrive in a busy environment, with a strong focus on customer satisfaction and teamwork.