Guest Host

Oxygen

Leicester

On-site

GBP 17,000 - 21,000

Part time

14 days+

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Benefits offered by this job

Industry-leading pay

50% off food and drinks while on shift

Free & unlimited hot drinks while on

Free entry for you + 4 on weekdays

50% off entry for you + 4 on weekends

20% off up to 4 parties a year for you

25% off food and drink when not on/ on

20 days holiday + bank holidays

Increased holiday leave at 3 and 5 yrs

Birthday is a paid day off

Pension Scheme

Discount & reward platform

Job summary

Oxygen in Leicester is seeking Guest Hosts to be the friendly face greeting guests and guiding families through their park experience. You will deliver high energy, professional service across cafe, party hosting, court monitoring and reception tasks.

Ideal candidates are eager to create moments that matter, comfortable with children, and able to thrive in a busy environment. Previous reception or sales experience is a plus as you help promote events and activities.

Qualifications

Genuine ambition to deliver a fun customer experience.
Comfortable working with children.
Comfortable in a busy, fast-paced environment.
Organised and able to manage own time.
Able to learn new skills and information.
Great team player.
Able to listen to and act on instructions.
Professional and respectful communication at all times.
Excellent time-keeping.
Reception experience desirable.
Sales experience desirable.

Responsibilities

Greet guests and manage cafe, party hosting, court monitoring and reception responsibilities.
Promote and sell upcoming events and activities to guests.
Work with cafe, courts and party teams to ensure clear communication and the best customer experience.

Skills

Customer service

Team player

Time management

Communication

Attention to detail

Reception experience

Working with children

Sales experience desirable

Job description

The role

Guests Hosts are the face of Oxygen, they are the first person our guests and visitors see, beaming their killer watt smiles and greeting everyone like they are friends and family of the park. Guest Hosts set the tone for the customer journey, helping the kids feel excited and the parents and adults feel assured and confident about the experience they are all about to have. Being friendly, organised and professional are key to being successful in this role.

This role includes working but not limited to; Cafe, Party Hosting, Court Monitoring & Reception.

High energy and a positive outlook will help during the busy and quitter times. You have the first opportunity to make moments that matter, from smooth check-in, to sign-posting the park, to building the excitement and anticipation. You will also talk about and sell upcoming events, current additional activities to ensure everyone makes the most out of their time with us. You’ll work closely with the other teams in the café, on courts and in parties to ensure clear communication and the very best customer experience there is on the planet.

Benefits

Industry-leading pay
50% off food and drinks while on shift
Free & unlimited hot drinks while on shift
Free entry for you + 4 on weekdays
50% off entry for you + 4 on weekends and during school holidays
20% off up to 4 parties a year for your family & friends
25% off food and drink when not on shift
20 days holiday + bank holidays
Increased holiday leave at 3 and 5 years of service
Birthday is a paid day off for everyone
Pension Scheme
Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores