Guest-Focused Security Officer — Flexible Shifts & Growth

Hilton; Birmingham; On-site; GBP 109,000 - 180,000; Full time

Benefits offered by this job

Flexible shifts

Competitive pay

Instant pay access

Free meals on duty

28 days holiday

Mental health resources

Crisis Concierge

Job summary

Hilton in Birmingham seeks a Security Officer to safeguard hotel premises and ensure a safe, welcoming environment for guests and colleagues. You will patrol interiors and exteriors, respond to emergencies, and support investigations with clear documentation.

Join a renowned hospitality leader and contribute to a culture of warmth, integrity and teamwork, while delivering exceptional guest experiences across the property.

Qualifications

• Experience in security operations and guest-facing environments.
• Ability to respond calmly to incidents and emergencies.
• Strong communication and reporting skills.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify safety risks and security threats.
• Assist with investigations: Gather information and report findings on incidents.
• Maintain accurate documentation: Prepare security reports and records.
• Respond to emergencies: Support safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance and service to guests.

Skills

Observation skills

Guest service

Stress management

Teamwork

Job description

Hilton in Birmingham seeks a Security Officer to safeguard hotel premises and ensure a safe, welcoming environment for guests and colleagues. You will patrol interiors and exteriors, respond to emergencies, and support investigations with clear documentation.

Join a renowned hospitality leader and contribute to a culture of warmth, integrity and teamwork, while delivering exceptional guest experiences across the property.