Guest-Focused Restaurant Team Member (F&B)

Belton Woods Hotel, Spa & Golf Resort; Grantham; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Health club membership

Golf discounts

QHotels discounts

Family & Friends discounts

Training support

Learning & development

Employee assistance program

Refer a friend

Free parking

More perks

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham, a 4* property with 136 bedrooms and a 36-hole golf complex, seeks a Guest Services role in Food & Beverage. You will ensure guest satisfaction and uphold brand standards across various dining areas.

The hotel offers Modern restaurant, The Claret Jug, and private dining with spa and leisure facilities. Located in Grantham, this property is part of The QHotels Collection and celebrates hospitality excellence.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Be stationed in various Food & Beverage areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Guest service passion

Customer service

Time management

Pressure handling

Job description

Belton Woods Hotel, Spa & Golf Resort in Grantham, a 4* property with 136 bedrooms and a 36-hole golf complex, seeks a Guest Services role in Food & Beverage. You will ensure guest satisfaction and uphold brand standards across various dining areas.

The hotel offers Modern restaurant, The Claret Jug, and private dining with spa and leisure facilities. Located in Grantham, this property is part of The QHotels Collection and celebrates hospitality excellence.