Guest-Focused Receptionist — Growth, Perks & Team Spirit

Harri; Cheltenham; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Perkbox benefits

Staff discounts

Employee helpline

Free meals on duty

Career development

Milestone rewards

Job summary

The Slaughters Manor House in the Cotswolds is seeking a friendly Receptionist to welcome guests with warmth and hospitality. You will handle check-ins and check-outs, assist with reservations and local recommendations, and contribute to a memorable guest experience in a picturesque setting.

Join a quality hotel with a strong service culture, where team collaboration, flexibility, and a passion for hospitality are valued. Competitive pay and generous service charge share are part of the package.

Qualifications

• Previous experience in a reception/guest-facing role.
• Strong customer service and communication skills.

Responsibilities

• Host guests from check-in to check-out, including bookings and local recommendations.
• Foster a friendly atmosphere and build relationships across hotel teams.
• Ensure guests have a memorable experience and smooth service throughout their stay.
• Collaborate with colleagues across departments to maintain high service standards.

Job description

The Slaughters Manor House in the Cotswolds is seeking a friendly Receptionist to welcome guests with warmth and hospitality. You will handle check-ins and check-outs, assist with reservations and local recommendations, and contribute to a memorable guest experience in a picturesque setting.

Join a quality hotel with a strong service culture, where team collaboration, flexibility, and a passion for hospitality are valued. Competitive pay and generous service charge share are part of the package.