Guest-Focused Housekeeping Assistant

Coppa Club; Reading; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Soft Drinks

Free meals when on shift

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Enrichment Days & Team Events

Job summary

Coppa Club is seeking a Housekeeping Assistant to maintain clean, welcoming spaces across our hotel environment in Reading. You will join a vibrant, fast-paced team that values guest comfort and operational excellence.

The role focuses on rooms, public areas, laundry, and supplies, with a strong emphasis on teamwork and guest-centric service. We welcome applicants who take pride in detailed work, demonstrate reliability, and communicate clearly with guests and colleagues.

Qualifications

• Experience in housekeeping is helpful but not essential.
• Attention to detail is important to ensure guest satisfaction.
• Customer focus and warmth help guests feel at home.
• Strong communication with team and guests is key.
• Efficiency in managing time and tasks keeps operations smooth.

Responsibilities

• Clean guest rooms to the highest standard: beds, dusting, vacuuming, bathrooms.
• Maintain public areas: lobbies, hallways, restrooms.
• Handle laundry: wash, dry, fold linens and towels.
• Manage supplies: restock items and report shortages.
• Report issues: flag maintenance concerns and safety hazards promptly.
• Support guests: respond to requests with professionalism and warmth.
• Work as a team: collaborate with colleagues for smooth daily operations.

Skills

Attention to detail

Customer focus

Communication

Efficiency

Experience in housekeeping

Job description

Coppa Club is seeking a Housekeeping Assistant to maintain clean, welcoming spaces across our hotel environment in Reading. You will join a vibrant, fast-paced team that values guest comfort and operational excellence.

The role focuses on rooms, public areas, laundry, and supplies, with a strong emphasis on teamwork and guest-centric service. We welcome applicants who take pride in detailed work, demonstrate reliability, and communicate clearly with guests and colleagues.