Guest-Focused Food & Beverage Assistant | Flexible Shifts

Interstate Europe Hotels & Resorts; West Bromwich; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Training & development

Staff discounts

Stream pay system

Employee assistance programme

Uncapped incentives

Gym access

Free staff parking

Job summary

Aimbridge Hospitality is seeking a Food and Beverage Assistant to deliver a first-class dining experience for guests. You will greet guests, take orders, serve food and drinks, and handle payments while maintaining a clean dining area and restocking supplies.

You’ll support the wider team with food preparation as needed, upholding our brand standards and customer service excellence. You’ll need strong communication, a collaborative mindset, attention to detail, and flexibility to work varied

Qualifications

• Experience in Food and Beverage is not essential, but a passion for delivering an exceptional guest experience is required.
• Excellent communication skills with guests in a friendly, professional manner.
• Ability to work well in a team and support colleagues across the hotel.
• Attention to detail and ability to maintain a clean, organised dining area.

Responsibilities

• Greet guests, take orders, serve food and drinks, and handle payments.
• Maintain a clean and organised dining area and restock supplies.
• Assist with food preparation as needed while supporting the wider business.
• Ensure service aligns with Aimbridge’s four pillars: People, Product, Guest, Performance.
• Adapt to varying shifts, including nights, weekends and holidays.
• Collaborate with other staff to deliver a seamless dining experience.
• Provide consistent, high-quality guest service and brand standards.

Skills

Excellent customer service

Strong communication

Team player

Attention to detail

Flexible shifts

Job description

Aimbridge Hospitality is seeking a Food and Beverage Assistant to deliver a first-class dining experience for guests. You will greet guests, take orders, serve food and drinks, and handle payments while maintaining a clean dining area and restocking supplies.

You’ll support the wider team with food preparation as needed, upholding our brand standards and customer service excellence. You’ll need strong communication, a collaborative mindset, attention to detail, and flexibility to work varied