Guest-Focused F&B Assistant | Flexible Shifts & Discounts

Interstate Europe Hotels & Resorts; Swansea; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training & development

Staff discounts

Stream savings

Employee assistance program

Incentives

Gym access

Staff parking

Job summary

Aimbridge Hospitality is seeking a Food and Beverage Assistant to ensure guests have a first-class dining experience. You will greet guests, take orders, serve food and drinks, handle payments, and maintain a clean dining area while supporting the wider hotel team.

Flexibility to work varying shifts is required to deliver exceptional service across our portfolio. Experience in food and beverage is not essential, but a passion for guest service and brand standards is important, along with strong

Qualifications

• Must be passionate about delivering exceptional guest experiences and upholding brand standards.
• Strong communication skills and professional guest interaction.
• Ability to work well in a team and support colleagues across the hotel.
• Flexible to work varying shifts, including nights, weekends and holidays.

Responsibilities

• Greet guests and take orders.
• Serve food and drinks to guests.
• Handle payments.
• Maintain a clean and organized dining area.
• Restock supplies and assist with food preparation as needed while supporting wider business.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Job description

Aimbridge Hospitality is seeking a Food and Beverage Assistant to ensure guests have a first-class dining experience. You will greet guests, take orders, serve food and drinks, handle payments, and maintain a clean dining area while supporting the wider hotel team.

Flexibility to work varying shifts is required to deliver exceptional service across our portfolio. Experience in food and beverage is not essential, but a passion for guest service and brand standards is important, along with strong