Guest-Focused F&B Team Member – Brighton

VERA Security, Inc.; Brighton; On-site; GBP 12,000 - 18,000; Full time

Job summary

ibis Brighton is hiring a friendly and professional F&B Team Member to welcome guests and ensure a positive dining experience in Brighton, United Kingdom. You will greet guests, take orders, and maintain a clean dining and kitchen area in a fast-paced hotel setting.

This role requires good communication, customer service, and knowledge of allergen management and food safety. Weekend and peak shifts are common, with opportunities to grow within the Accor network.

Qualifications

• Greet and welcome guests in a warm, professional manner.
• Identify dietary requirements and allergies when taking orders.
• Follow food safety, hygiene and allergen procedures.
• Maintain cleanliness of kitchen and dining areas.
• Provide accurate order preparation and presentation.

Responsibilities

• Greet and welcome guests in a warm, professional, hospitable manner.
• Take food and beverage orders accurately while addressing dietary needs.
• Prepare and cook food items according to recipes and hygiene standards.
• Handle guest inquiries, feedback and complaints promptly.
• Maintain cleanliness and organization of kitchen and dining areas.
• Ensure tables and service areas are set and maintained according to standards.
• Stay knowledgeable about menu items, ingredients and promotions.
• Follow all safety, hygiene, and security regulations.

Skills

Excellent customer service

Strong communication

Multitasking

Attention to detail

POS systems

Food safety knowledge

Fast-paced environment

Allergen awareness

Education

High school diploma or equivalent

Culinary or hospitality training (advantage)

Tools

Kitchen equipment familiarity

Job description

ibis Brighton is hiring a friendly and professional F&B Team Member to welcome guests and ensure a positive dining experience in Brighton, United Kingdom. You will greet guests, take orders, and maintain a clean dining and kitchen area in a fast-paced hotel setting.

This role requires good communication, customer service, and knowledge of allergen management and food safety. Weekend and peak shifts are common, with opportunities to grow within the Accor network.