Guest-Centric F&B Team Member

Accor; Brighton; On-site; GBP 12,000 - 17,000; Part time

Job summary

ibis Brighton, part of Accor, is seeking a friendly F&B Team Member to welcome guests and ensure a positive dining experience in Brighton, United Kingdom. You will greet guests, take orders, and assist with dietary needs while maintaining high standards of cleanliness and service.

The role requires strong customer service, teamwork, and the ability to multitask in a fast-paced environment, with adherence to food safety and hygiene regulations.

Qualifications

• High school diploma or equivalent; culinary or hospitality training is an advantage.
• Strong customer service focus with a friendly, hospitable demeanor.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced food and beverage environment.
• Knowledge of food safety standards and allergen management preferred.

Responsibilities

• Greet guests warmly and take food and beverage orders.
• Address dietary requirements and allergies accurately.
• Prepare and serve food according to recipes and hygiene standards.
• Handle inquiries, feedback, and complaints promptly.
• Maintain cleanliness of kitchen and dining areas and ensure proper setup of tables and service areas.
• Stay informed about menu items, ingredients, allergens, and promotions.
• Follow all food safety, hygiene, health, and security regulations.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Flexibility

Problem-solving

Adaptability

Education

High school diploma

Culinary or hospitality training

Tools

POS systems

Job description

ibis Brighton, part of Accor, is seeking a friendly F&B Team Member to welcome guests and ensure a positive dining experience in Brighton, United Kingdom. You will greet guests, take orders, and assist with dietary needs while maintaining high standards of cleanliness and service.

The role requires strong customer service, teamwork, and the ability to multitask in a fast-paced environment, with adherence to food safety and hygiene regulations.