Guest Experience F&B Assistant (Flexible Shifts)

Aimbridge; Telford; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & leadership development

Staff discounts (up to 50%)

Stream savings plan

Employee assistance program

Incentives

Gym access

Staff meals

Free parking

Job summary

Aimbridge Hospitality EMEA is looking for a Food and Beverage Assistant to ensure guests enjoy a positive, first‑class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments while keeping a clean, well‑presented dining area.

You’ll work as part of a supportive team, collaborate across the hotel, and contribute to an outstanding guest experience with attention to detail and flexibility to cover varying shifts, including nights and weekends.

Qualifications

• Excellent communication skills and ability to engage with guests professionally.
• Strong guest service mindset and brand standards.
• Able to work well in a team and support colleagues across the hotel.
• Attention to detail and ability to maintain a clean dining area.
• Flexible to work varying shifts, including nights, weekends and holidays.

Responsibilities

• Greet guests and seat or direct them as needed.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks and handle payments.
• Maintain a clean and organised dining area and restock supplies.
• Assist with food preparation as needed and support the wider team.
• Provide excellent customer service in line with Aimbridge’s pillars.

Skills

Communication

Guest service

Teamwork

Attention to detail

Flexibility for shifts

Job description

Aimbridge Hospitality EMEA is looking for a Food and Beverage Assistant to ensure guests enjoy a positive, first‑class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments while keeping a clean, well‑presented dining area.

You’ll work as part of a supportive team, collaborate across the hotel, and contribute to an outstanding guest experience with attention to detail and flexibility to cover varying shifts, including nights and weekends.