Guest-Focused F&B Assistant (Flexible Hours)

Peoplebank; Wokingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

£12.74 per hour

Flexible hours (zero hours)

Worldwide Hilton employee discounts

Hotel discounts across Axiom hotels

Benefits & rewards portal access

Employee Assistance Line

Wagestream pay access

Annual stayover after 1 year

Referral bonus £250+

Free meals on shift

Free parking on duty

Length of service awards

Job summary

DoubleTree by Hilton St. Anne's Manor in Wokingham is seeking a friendly Food & Beverage Assistant to join the team. You will work closely with leadership to support hotel success and guest satisfaction, while enjoying flexible hours and a competitive hourly rate.

The role emphasizes teamwork, guest service excellence, and strong knowledge of the menu. Prior hospitality experience is helpful but not mandatory, with training provided.

Qualifications

• Excellent communication skills, verbal and written.
• Passionate about the hospitality industry and guest service.
• Ability to work collaboratively in a busy team.
• Good understanding of food hygiene and safety procedures.

Responsibilities

• Prepare and serve beverages as requested by guests.
• Set tables and ensure readiness for guests at all times.
• Take and deliver guest orders promptly.
• Maintain high cleanliness in Food & Beverage outlets.
• Know the food and beverage menu and assist guests with selections.
• Answer menu questions, manage wait times, and relay dietary needs to teams.

Skills

Communication skills

Team player

Customer service

Flexibility

Tools

Food hygiene knowledge

Job description

DoubleTree by Hilton St. Anne's Manor in Wokingham is seeking a friendly Food & Beverage Assistant to join the team. You will work closely with leadership to support hotel success and guest satisfaction, while enjoying flexible hours and a competitive hourly rate.

The role emphasizes teamwork, guest service excellence, and strong knowledge of the menu. Prior hospitality experience is helpful but not mandatory, with training provided.