Guest-Focused F&B Assistant — Fast-Paced 4-Star Hotel

HHG-Kitchen; Crawley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free meals

Uniform provided

On-site parking

Merlin/guest discounts

Food & beverage discounts

Christmas gifts

Cycle to work

Life assurance

Employee assistance

Staff recognition

Job summary

Hampton by Hilton Gatwick is hiring a Food and Beverage Assistant to deliver friendly, attentive service in our 194-room hotel near Gatwick Airport. You will serve food and drinks, take payments, and help reset tables while building rapport with guests.

We value a smart, professional appearance, excellent communication, and the ability to stay calm under pressure in a fast-paced environment. Free meals, uniform, on-site parking, and hotel discounts are among the benefits.

Qualifications

• Experience in delivering high-quality guest service.
• Strong communication with guests and colleagues.
• Ability to remain composed in a fast-paced environment.

Responsibilities

• Serve food and drinks in assigned outlets in a friendly, timely manner.
• Listen to guest needs and build rapport.
• Make recommendations on food and drinks.
• Process payments and raise bills.
• Clear and reset tables.

Skills

Customer service

Communication

Teamwork

Calm under pressure

Job description

Hampton by Hilton Gatwick is hiring a Food and Beverage Assistant to deliver friendly, attentive service in our 194-room hotel near Gatwick Airport. You will serve food and drinks, take payments, and help reset tables while building rapport with guests.

We value a smart, professional appearance, excellent communication, and the ability to stay calm under pressure in a fast-paced environment. Free meals, uniform, on-site parking, and hotel discounts are among the benefits.