Guest-First Restaurant Team Member - Flexible Hours

Norton Park Hotel; Winchester; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Support with training & professional  

Learning & development available

Employee Assistance Program – Hospit


Refer a friend scheme

Free parking

Job summary

Norton Park Hotel, Spa & Manor House in Sutton Scotney, just outside Winchester, is looking for an enthusiastic guest-facing team member to work across Food & Beverage areas, ensuring guest satisfaction and brand standards are met. You will stay informed on pricing and promotions to advise guests and maximise sales.

This role suits someone with a passion for great guest service, strong customer service skills, and the ability to manage time and work under pressure.

Qualifications

• Passion for delivering exceptional guestservice.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Ability to work under pressure

Job description

Norton Park Hotel, Spa & Manor House in Sutton Scotney, just outside Winchester, is looking for an enthusiastic guest-facing team member to work across Food & Beverage areas, ensuring guest satisfaction and brand standards are met. You will stay informed on pricing and promotions to advise guests and maximise sales.

This role suits someone with a passion for great guest service, strong customer service skills, and the ability to manage time and work under pressure.