Guest Experience Waiter/Waitress | Growth & Perks

Strand Palace Hotel; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Instant access to your wages through_W

Free meals on every shift

Introduce a Friend bonus scheme (£300)

Free laundry and dry cleaning

Paid half-day off on your birthday

Paid training and apprenticeship paths

Regular team socials and parties

Volunteer day

24/7 confidential support services

Northbank Privilege Card discounts

Health cashback plan

50% off food & drinks

Discounted room rates

Discounts at hotels worldwide

Job summary

Strand Palace Hotel in London is seeking a dedicated Waiter/Waitress to provide warm, welcoming service and memorable dining experiences. Join a team that embraces hospitality and the mission of delivering “Serving London Love” to every guest.

You will contribute to a culture of excellent service, participate in training, and enjoy perks designed to support your growth and well-being while working in the heart of central London.

Qualifications

• Previous experience in hospitality preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve food and drinks to the required standard.
• Be knowledgeable about dishes and drinks; offer suggestions.
• Manage guest expectations for a personalised dining experience.
• Be aware of VIPs and regular guests; meet their needs.
• Ensure billing information is accurate and payments processed.

Skills

Hospitality

Customer service

Communication

Job description

Strand Palace Hotel in London is seeking a dedicated Waiter/Waitress to provide warm, welcoming service and memorable dining experiences. Join a team that embraces hospitality and the mission of delivering “Serving London Love” to every guest.

You will contribute to a culture of excellent service, participate in training, and enjoy perks designed to support your growth and well-being while working in the heart of central London.