Guest Experience Waiter/Waitress — Growth & Perks

Heartwood Collection; Dorking; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

National Living Wage

TRONC

Training & development

Employee Assistance Program

EarlyPay

Maternity leave

Paternity leave

Referral Bonus

Food discount

Birthday gift

Long service recognition

Retailer discounts

Cycle to Work

Job summary

Heartwood Collection is seeking a Waiter/Waitress to join our award-winning group of cosy pubs and atmospheric brasseries that feel like home. You will greet guests, take orders, serve food and drinks, and help create warm, memorable experiences across our Heartwood Inns and Brasserie Blanc venues.

We offer NLW plus TRONC, Stepping Stones training, EarlyPay, enhanced maternity/paternity leave, up to £1,500 referral bonus, and generous food discounts across Heartwood Inns and Brasserie Blanc.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Responsibilities

• Provide friendly, attentive service to guests.
• Deliver high standards of hospitality and guest experience.
• Support team in busy pub/brasserie environments.

Skills

Interpersonal skills

Flexibility

Reliability

Guest service

Quality standards

Job description

Heartwood Collection is seeking a Waiter/Waitress to join our award-winning group of cosy pubs and atmospheric brasseries that feel like home. You will greet guests, take orders, serve food and drinks, and help create warm, memorable experiences across our Heartwood Inns and Brasserie Blanc venues.

We offer NLW plus TRONC, Stepping Stones training, EarlyPay, enhanced maternity/paternity leave, up to £1,500 referral bonus, and generous food discounts across Heartwood Inns and Brasserie Blanc.