Waiter/Waitress — Training, Perks & Progression

Heartwood Collection; Henley-in-Arden; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training program

Employee Assistance Program

EarlyPay

Enhanced parental leave

Referral bonus

Food discounts (50% off) at Heartwood/

Family & friends discounts

Birthday gift

Long Service Recognition

Reward Gateway discounts

Cycle to Work

Job summary

Heartwood Collection is seeking a friendly Waiter/Waitress to join our team across our cosy pubs and brasseries. You’ll create a warm, welcoming guest experience with great service and attention to detail.

From the NLW-based hourly rate with TRONC to our Stepping Stones training and staff perks, you’ll find opportunities to grow while delivering fresh, seasonal dishes to our local communities across multiple Heartwood Inns and Brasserie Blanc venues.

Qualifications

• You’re a people person with strong interpersonal skills and a passion for making guests feel special.
• You’re flexible, reliable, and committed to delivering excellent service.
• An interest in great quality food and high standards is desirable.

Responsibilities

• Provide friendly, attentive table service and guest care.
• Make guests feel welcome and ensure orders are accurate and timely.
• Maintain high standards of cleanliness and organisational efficiency.

Skills

People skills

Customer service

Reliability

Flexibility

Guest experience

Job description

Heartwood Collection is seeking a friendly Waiter/Waitress to join our team across our cosy pubs and brasseries. You’ll create a warm, welcoming guest experience with great service and attention to detail.

From the NLW-based hourly rate with TRONC to our Stepping Stones training and staff perks, you’ll find opportunities to grow while delivering fresh, seasonal dishes to our local communities across multiple Heartwood Inns and Brasserie Blanc venues.