Guest Experience Waiter/Waitress — Cozy Pub & Brasserie

Heartwood Collection; Beaconsfield; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

National Living Wage

Training & development

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral bonus

Food discounts

Birthday gift

Cycle to Work

Retailer discounts

Long service recognition

Job summary

Heartwood Collection is hiring a Waiter/Waitress to deliver warm, attentive service across our cosy pubs and brasseries. You’ll help guests enjoy seasonal dishes and create a home-from-home experience in our venues.

Join a multi-award-winning hospitality group with progression opportunities, staff perks, and flexible shifts designed around guest service excellence. Training and development are part of our Stepping Stones programme.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Responsibilities

• Provide attentive service to guests in a welcoming manner.
• Take orders accurately and serve food and beverages promptly.
• Assist in maintaining a clean and inviting dining area.

Skills

People skills

Customer service

Reliability

Job description

Heartwood Collection is hiring a Waiter/Waitress to deliver warm, attentive service across our cosy pubs and brasseries. You’ll help guests enjoy seasonal dishes and create a home-from-home experience in our venues.

Join a multi-award-winning hospitality group with progression opportunities, staff perks, and flexible shifts designed around guest service excellence. Training and development are part of our Stepping Stones programme.