Guest Experience Team Leader (Nightlife & Bar)

Stonegate Pub Company; Birmingham; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Rosies on Broad Street, Birmingham, part of Stonegate Group, is seeking a Team Leader to support and motivate the team and deliver an exceptional guest experience five nights a week. You’ll coach colleagues, guide service standards, and help management realise the venue’s vision.

This role requires at least 18 years old due to alcohol sales. You’ll foster a welcoming atmosphere, maintain compliance, and contribute to a lively, inclusive venue culture across our pubs and bars.

Responsibilities

• Support, coachand mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

Job description

Rosies on Broad Street, Birmingham, part of Stonegate Group, is seeking a Team Leader to support and motivate the team and deliver an exceptional guest experience five nights a week. You’ll coach colleagues, guide service standards, and help management realise the venue’s vision.

This role requires at least 18 years old due to alcohol sales. You’ll foster a welcoming atmosphere, maintain compliance, and contribute to a lively, inclusive venue culture across our pubs and bars.