Team Leader

Bars and Venues; Calthorpe Fields; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

MiXR Rewards 25% off food and drink

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Discounted Dental Insurance

Earned wages access

Award winning development programmes

Job summary

Stonegate Group is seeking a Team Leader for Rosies on Broad Street in Birmingham. You will lead and coach the front-of-house team, ensuring guests receive the best possible service and that all standards are maintained.

This role requires motivating the team, supporting the management group, and creating a welcoming atmosphere five nights a week. As part of the UK's largest operator of pubs and bars, you will enjoy flexible working, staff discounts, and development opportunities within a

Qualifications

• Leadership experience in hospitality environments
• Ability to coach and mentor team members
• Focus on guest service and standards compliance

Responsibilities

• Support, coach and mentor your team
• Support the management team and work together to deliver the venue vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for guests

Skills

Team leadership

Coaching/Mentoring

Guest service orientation

Compliance awareness

Job description

Team Leader

Location - Rosies

About Us

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms- including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Rosies. You'll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you...

• Support, coachand mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A little bit about us...

Venues is the party animal of Stonegate Group. From iconic nightclubs such as Ark or Rosies to our fantastic LGBTQ+ bars across the UK or Latin London venues to retro-tastic clubs, there is quite literally something for everyone! Our Venues team lives and breathes the electric atmosphere with our famous tours, events and get-up-and-dance music policy. We're looking for the people who'd be the first on the dancefloor, so if that sounds like you, we want to hear from you. Rosies is located right in the heart of party central Broad Street Birmingham. Birmingham's undisputed number one nightclub benefits from five rooms all under the one roof catering for a wide variety of tastes and allowing our teams to explore all kinds of exciting new bespoke event content. Rosies is an excitement machine and our team lead the way in delivering an incredible experience five nights a week.

What's in it for you?

• Reward Card via the MiXR App- 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards- Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream- Early access to your earned wages
• Award winning development programmes

To be considered for the Team Leader position at Rosies you must be at least 18 years old as it involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Rosies directly.