Waiter/Waitress

Heist Bank; City of Westminster; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Base pay + service charge

Referral bonus up to £1000

35% off food & drink

Job summary

ULG is a London-based collective of venues, built on kindness, quality and community. We’re expanding, with venue 10 opening soon, and we want warm, energetic servers to help us create memorable guest experiences across our spaces.

We offer a competitive package with base pay and service charge, plus a referral bonus up to £1000, extra holiday, WageStream access, and generous staff perks like 35% off food and wine, wellbeing support, and training at every career stage.

Qualifications

• Warm, friendly, and energetic hospitality-minded individuals.
• Commitment to delivering great guest experiences.
• Ability to work well in a team and adapt in a dynamic environment.

Responsibilities

• Serve guests and ensure a memorable, joyful dining experience.
• Collaborate with team to maintain smooth service flow and high standards.

Skills

Warmth

Energetic demeanor

Team player

Customer service

Job description

ULGis a collective of 9 venues across London, each with its own unique personality. We are a growing, diverse group, dedicated to creating great neighbourhood spaces and supporting our people, our community, and our world. We offer a great place to work with opportunities for all to grow in a culture based on kindness, quality, simplicity, and loving what you do. We are expanding, with venue number 10 due to open soon.

We’re looking for warm, friendly, and energeticservers/waiters/waitressesto join the team. You’ll be committed to delivering the best service possible to our guests and working with your team to ensure that everyone who comes through the door has a memorable, joyful experience.

• What you can look forward to when you join ULG:
• A competitivepackage made up of base rate & service charge
  
• Team Member referral bonus of up to £1000
• An extra day of paid holiday for each consecutive year of service
• Pre payday access to your wages through WageStream
• Access to our partners at Kelly's Cause, for bespoke mental health support
• Membership of Hospitality Rewards with access to hundreds of perks and discounts, along with wellbeing support & GP access
• 35% off food and drink in ULG venues for you and up to 2 guests
• Cost price wine through our fabulous suppliers
• Cycle to Work Scheme
• Workplace Nursery Benefits Scheme
• Personalised training at every stage of your career
• Supplier visits and masterclasses - think breweries, wineries, butchery & farms
• Summer & Christmas parties every year
• A £75 ULG tab on your birthday for you and a guest (for use within 2 weeks of your birthday)
• Charity opportunities
• Come as you are - be part of a creative, diverse, and inclusive culture

Learn more about our venues and people by following us at https://www.instagram.com/urban_leisure_group/

Diversity & Inclusion

ULG is committed to being inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and disability. We work hard to create an environment where everyone, from any background, can be happy, comfortable and successful at work.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with the Head of People & Culture, Prue Stamp at [e-mail].