Guest Experience Supervisor - High-Volume Restaurant

Black Rock Restaurants; Brighton; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Free food and drinks when working

50% discount in Black Rock Restaurants

Birthday day off – guaranteed

Additional day’s holiday first five ye

Refer a Friend implementation

Job summary

The Crazy Goose in Brighton is seeking an experienced Restaurant Supervisor to join Black Rock Restaurants’ vibrant team. You’ll lead from the front, drive guest satisfaction and support your team to deliver memorable experiences across service periods.

This role suits someone ambitious, people-focused and eager to progress into management, with a love for food and beverages and a local, neighbourhood feel. A competitive pay package and strong training are offered.

Qualifications

• Experience leading a team in a high-volume restaurant.
• Passion for delivering an exceptional guest experience.
• Able to work full-time in the UK.

Responsibilities

• Lead from the front to ensure consistent service quality.
• Support and develop the restaurant team to deliver memorable guest experiences.
• Maintain a professional, welcoming atmosphere during peak and off-peak hours.
• Collaborate with management to drive guest satisfaction and operational excellence.

Skills

Team leadership

Attention to detail

High-volume restaurant

Guest experience focus

Motivating team

Communication skills

Job description

The Crazy Goose in Brighton is seeking an experienced Restaurant Supervisor to join Black Rock Restaurants’ vibrant team. You’ll lead from the front, drive guest satisfaction and support your team to deliver memorable experiences across service periods.

This role suits someone ambitious, people-focused and eager to progress into management, with a love for food and beverages and a local, neighbourhood feel. A competitive pay package and strong training are offered.