Guest Experience Specialist — Part-Time Nights

Courtyard by Marriott; Exeter; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Complimentary meals

Life insurance

Training resources

Apprenticeships

Holiday 20 days

Uniform provided

Pension scheme

Wellbeing resources

Awards & recognition

Discount hub

Long service recognition

Marriott discounts

F&B discounts

Job summary

Courtyard Exeter Sandy Park, part of Marriott International, seeks a Guest Experience Expert to ensure memorable guest stays. The role involves assisting guests with check-in/out, handling requests, and delivering outstanding service across the hotel’s facilities. 20 hours over two nights, with meals and benefits included.

This non-management position requires a friendly, proactive team player committed to Marriott's guest-first culture and safety standards.

Qualifications

• Experience in hospitality or customer service a plus.
• Excellent communication and interpersonal skills.
• Flexible to work nights and weekends.

Responsibilities

• Assist guests with check-in and check-out, respond to requests.
• Provide information about local area and hotel services.
• Support guest experience initiatives and maintain high service standards.

Skills

Customer service

Communication

Teamwork

Job description

Courtyard Exeter Sandy Park, part of Marriott International, seeks a Guest Experience Expert to ensure memorable guest stays. The role involves assisting guests with check-in/out, handling requests, and delivering outstanding service across the hotel’s facilities. 20 hours over two nights, with meals and benefits included.

This non-management position requires a friendly, proactive team player committed to Marriott's guest-first culture and safety standards.