Guest Experience Specialist

Valor Hospitality Careers - UK; Manchester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Brand training

National apprenticeships

Job summary

Valor Hospitality Careers - UK in Manchester is seeking team members to deliver warm, attentive guest service. You will greet guests, answer questions about our services and local area, and help ensure a smooth, satisfying stay and checkout experience.

We offer career training, brand training, and apprenticeship pathways to grow within Valor Hospitality. We actively welcome applicants from diverse backgrounds and provide support during the recruitment process.

Qualifications

• Experience working in a branded hotel environment and comfortable in a fast-paced role dealing with people on a daily basis.

Responsibilities

• Greet guests with a warm welcome and respond to questions about hotel services, facilities and local area.
• Provide information to help make guests' visits special.
• Support a smooth check-out process to ensure guests leave satisfied.

Skills

Guest service experience

Excellent communication

Branded hotel environment experience

Job description

Valor Hospitality Careers - UK in Manchester is seeking team members to deliver warm, attentive guest service. You will greet guests, answer questions about our services and local area, and help ensure a smooth, satisfying stay and checkout experience.

We offer career training, brand training, and apprenticeship pathways to grow within Valor Hospitality. We actively welcome applicants from diverse backgrounds and provide support during the recruitment process.