Guest-Focused Waiter/Waitress — Training, Perks & Growth

Heartwood Collection; Cobham; On-site; GBP 1,378,000 - 1,653,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training

Employee Assistance Program

EarlyPay

Enhanced maternity & paternity leave

Referral bonus up to £1,500

Staff discounts on food

Birthday gift

Long service recognition

Retailer discounts via Reward Gateway

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking a friendly Waiter/Waitress to join our cosy pubs and brasseries. You will welcome guests, take orders, and ensure a memorable dining experience for every guest.

We are a multi-award hospitality group with over 40 locations now and plans to expand to more than 60 by 2027. The hourly rate includes the National Living Wage and TRONC, with training through our Stepping Stones programme and benefits like staff discounts and EarlyPay access.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Skills

Interpersonal skills

People person

Delivering excellent service

Job description

Heartwood Collection is seeking a friendly Waiter/Waitress to join our cosy pubs and brasseries. You will welcome guests, take orders, and ensure a memorable dining experience for every guest.

We are a multi-award hospitality group with over 40 locations now and plans to expand to more than 60 by 2027. The hourly rate includes the National Living Wage and TRONC, with training through our Stepping Stones programme and benefits like staff discounts and EarlyPay access.