Guest-Focused Server - Training, Perks & Growth

Heartwood Collection; Ruislip; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training programme

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral Bonus up to £1,500

50% off food at Heartwood Inns/Brasser

20% discount for family and friends

Birthday gift

Long Service Recognition

Reward Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking a Waiter/Waitress to join our team across our cosy pubs and atmospheric brasseries. You’ll provide warm, attentive service, helping guests enjoy fresh, seasonal dishes and create memorable dining experiences.

As an award-winning hospitality group with over 40 locations and plans to expand to 60 by 2027, we offer comprehensive training, progression opportunities, and benefits including the National Living Wage plus TRONC, staff discounts, and well-supported

Qualifications

• You're a people person with great interpersonal skills and love making guests feel special.
• You're flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Skills

People person

Interpersonal skills

Customer service

Job description

Heartwood Collection is seeking a Waiter/Waitress to join our team across our cosy pubs and atmospheric brasseries. You’ll provide warm, attentive service, helping guests enjoy fresh, seasonal dishes and create memorable dining experiences.

As an award-winning hospitality group with over 40 locations and plans to expand to 60 by 2027, we offer comprehensive training, progression opportunities, and benefits including the National Living Wage plus TRONC, staff discounts, and well-supported