Guest Experience Runner | Hospitality Team Player

Heartwood Collection; Chobham; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Stepping Stones training programme

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral Bonus up to £1,500

Food discount 50% at Heartwood Inns &

Brasserie Blanc

Birthday gift

Long Service Recognition

Reward Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking a warm, guest-focused Runner to join our thriving pubs and brasseries. You will help provide friendly, efficient service, contribute to a welcoming atmosphere, and support teams across our venues.

Join a multi-award-winning hospitality group with opportunities for progression and access to industry benefits. The role is on-site at our Heartwood Inns and Brasserie Blanc venues across the estate.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Eagerness to learn and understand hospitality.

Skills

People skills

Guest service

Flexible

Job description

Heartwood Collection is seeking a warm, guest-focused Runner to join our thriving pubs and brasseries. You will help provide friendly, efficient service, contribute to a welcoming atmosphere, and support teams across our venues.

Join a multi-award-winning hospitality group with opportunities for progression and access to industry benefits. The role is on-site at our Heartwood Inns and Brasserie Blanc venues across the estate.