Guest Experience Receptionist (Part-Time)

DoubleTree by Hilton Glasgow Central; Rutherglen; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Amazing discounts on food, drink and住宿

Descripción de la vacante

DoubleTree by Hilton Glasgow Central is seeking a Casual Receptionist to join our team in Glasgow. You will be part of a fast-paced hospitality environment, delivering warm and efficient guest experiences from arrival to departure.

Key responsibilities include handling guest inquiries, upselling hotel services, and maintaining knowledge of room options, rates and packages while ensuring security and safety standards are met. This is a part-time, on-site role with excellent employee benefits.

Formación

• Passionate and willingness to learn
• Exceptional customer service
• Team player

Responsabilidades

• Provide excellent service from Check-In to Check-Out
• Assist guests queries in a timely and efficient manner
• Demonstrate knowledge of room categories, rates and packages
• Maximise room occupancy and use up-selling techniques
• Ensure high standards of hotel security and safety compliance

Conocimientos

Customer service

Team player

Willingness to learn

Under pressure

Descripción del empleo

DoubleTree by Hilton Glasgow Central is seeking a Casual Receptionist to join our team in Glasgow. You will be part of a fast-paced hospitality environment, delivering warm and efficient guest experiences from arrival to departure.

Key responsibilities include handling guest inquiries, upselling hotel services, and maintaining knowledge of room options, rates and packages while ensuring security and safety standards are met. This is a part-time, on-site role with excellent employee benefits.