Guest Experience Officer – Front Desk

Compass Group UK; Swindon; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Career development

Digital GP access

Travel discounts

Cinema discounts

Cash rewards

Wellness programmes

Employee discounts

Job summary

Compass Group UK&I, Defence, is recruiting a friendly Receptionist to provide first‑class reception service on a full‑time basis (40 hours per week). You will be the welcoming face for staff and visitors, delivering warm, efficient support.

In this role you will answer calls, provide administrative assistance, manage office supplies, and help keep the reception area neat and professional. Excellent communication, organisation, and a proactive team spirit are essential.

Qualifications

• Excellent verbal and written English communication.
• Strong organisational skills with ability to prioritise tasks.
• Proficient in Microsoft Office and basic office equipment.
• Demonstrates a customer‑first approach and friendly demeanour.
• Able to work effectively in a team and build good working relationships.

Responsibilities

• Greet staff and visitors warmly and professionally.
• Answer all incoming calls in a courteous manner.
• Provide administrative support across a range of tasks.
• Manage ordering and distribution of office supplies.
• Keep the reception area neat, tidy and welcoming.
• Represent Compass Group UK&I and uphold the brand image.

Skills

Communication

Organisation

Microsoft Office

Customer service

Team player

Reliability

Tools

Phone systems

Job description

Compass Group UK&I, Defence, is recruiting a friendly Receptionist to provide first‑class reception service on a full‑time basis (40 hours per week). You will be the welcoming face for staff and visitors, delivering warm, efficient support.

In this role you will answer calls, provide administrative assistance, manage office supplies, and help keep the reception area neat and professional. Excellent communication, organisation, and a proactive team spirit are essential.