Front Desk & Visitor Experience Lead

ESS – Defence, Energy and Government Services; Swindon; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Contributory pension

Career Pathways

MyLearning

Digital GP access

Travel discounts (TUI/Expedia/Booking)

Retail discounts

Cinema tickets discount

Cash rewards

Wellness and mindfulness programs

Discounts for friends and family

Job summary

ESS – Defence, Energy and Government Services is seeking a friendly receptionist to provide first-class reception service on a full-time basis (40 hours/week). You will greet staff and visitors warmly, answer calls, and support administrative tasks while upholding the Compass Group UK&I brand.

Join a team that values progression, individuality, and recognition of hard work, with a comprehensive benefits package and career development opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational skills with the ability to prioritise tasks.
• Proficient in Microsoft Office and basic office equipment.
• Passion for delivering excellent customer service.
• Team player with ability to develop and maintain relationships.
• Demonstrates exceptional timekeeping and reliability.

Responsibilities

• Create a warm and welcoming atmosphere for staff and visitors.
• Answer all incoming calls in a friendly manner.
• Provide administrative support across a diverse range of areas.
• Manage ordering and distribution of office supplies.
• Ensure the office area is neat and tidy.
• Represent Compass Group UK&I and maintain a positive brand image.

Skills

Verbal and written communication

Organisational skills

Microsoft Office

Customer service

Team player

Relationship building

Time management

Tools

Microsoft Office

Office equipment

Job description

ESS – Defence, Energy and Government Services is seeking a friendly receptionist to provide first-class reception service on a full-time basis (40 hours/week). You will greet staff and visitors warmly, answer calls, and support administrative tasks while upholding the Compass Group UK&I brand.

Join a team that values progression, individuality, and recognition of hard work, with a comprehensive benefits package and career development opportunities.