Guest Experience Manager – Cinema

Everyman; Reigate; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Unlimited complimentary cinema tickets

50% discount on food and drink

Staff events and incentives

Cycle to Work Scheme

Job summary

Everyman Reigate is seeking a Duty Manager to oversee daily operations and guest experiences, working closely with the Management Team and staff to ensure top-tier service. You will be the face of Everyman, guiding team members and handling guest needs with professionalism and warmth.

The role prioritizes hospitality excellence, a passion for food and service, and the ability to thrive in a fast-paced cinema environment. FT hours, on-site work, and a collaborative team culture are offered.

Qualifications

• Experience within a hospitality environment is preferable.
• You should have a passion for food, customer service, hospitality and people.
• You are a team player who thrives working alongside others or independently.
• You bring an upbeat, hard-working and flexible attitude.

Responsibilities

• Oversee the smooth running and operation of the venues, alongside the Management Team and Team Members.
• Be the face of Everyman and ensure guests have the best possible experience during their visit.

Skills

Mountains of Personality

Customer service

Teamwork

Flexible attitude

Hospitality knowledge

Job description

Everyman Reigate is seeking a Duty Manager to oversee daily operations and guest experiences, working closely with the Management Team and staff to ensure top-tier service. You will be the face of Everyman, guiding team members and handling guest needs with professionalism and warmth.

The role prioritizes hospitality excellence, a passion for food and service, and the ability to thrive in a fast-paced cinema environment. FT hours, on-site work, and a collaborative team culture are offered.