Guest Experience Lead - Front of House

Squire's Garden Centres; Washington; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

Squire's Garden Centres in the United Kingdom is seeking a friendly restaurant assistant to support customers and help deliver a welcoming dining experience. You will work closely with the Restaurant Manager to uphold high service standards.

Rota: Mondays and Wednesdays 10:30–14:30, alternate Tuesdays and Thursdays 10:30–14:30, and alternate weekends Saturdays and Sundays 10:30–14:30. The role requires a good manner, strong interpersonal skills and a willingness to learn.

Qualifications

• Greet customers warmly and assist with enquiries.
• Maintain courteous communication with guests.
• Demonstrate good hygiene and housekeeping practices.

Responsibilities

• Provide an enjoyable restaurant experience for customers by greeting them and offering assistance.
• Handle customer queries politely and efficiently.
• Identify customer needs through interaction and take appropriate action.

Skills

Customer service

Interpersonal skills

Willingness to learn

Hygiene awareness

Job description

Squire's Garden Centres in the United Kingdom is seeking a friendly restaurant assistant to support customers and help deliver a welcoming dining experience. You will work closely with the Restaurant Manager to uphold high service standards.

Rota: Mondays and Wednesdays 10:30–14:30, alternate Tuesdays and Thursdays 10:30–14:30, and alternate weekends Saturdays and Sundays 10:30–14:30. The role requires a good manner, strong interpersonal skills and a willingness to learn.