Guest Experience Lead — Food & Beverage

Delta Hotels By Marriott York; York and North Yorkshire; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Discounted room rates

Discount on food & beverage at Mariano

Free use of Leisure Club facilities

Access to discounts with top brands

Free meal during shifts

Staff parking during shifts

Learning & Development opportunities

Employee Assistance Programme

Dedicated benefits website

Résumé du poste

Delta Hotels by Marriott York offers a premium 4-star experience and requires a friendly server to deliver food and drinks to guests, set tables for events, and coordinate with kitchen for timely service.

You will maintain cleanliness, handle payments, and ensure guest satisfaction while complying with safety policies and hotel standards. A supportive team environment and growth opportunities are available.

Qualifications

• Provide friendly, efficient service to guests in a fast-paced hotel setting.
• Take accurate orders and handle cash or electronic payments.
• Communicate clearly with kitchen and bar for menu queries and timings.

Responsabilités

• Serve food and alcoholic beverages in line with service standards.
• Set tables for events and maintain cleanliness of work areas.
• Record orders in the POS system and monitor guest satisfaction.
• Follow health, safety and security policies and assist teammates as needed.

Connaissances

Guest service

Cash handling

Communication

Team player

Outils

POS system

Description du poste

Delta Hotels by Marriott York offers a premium 4-star experience and requires a friendly server to deliver food and drinks to guests, set tables for events, and coordinate with kitchen for timely service.

You will maintain cleanliness, handle payments, and ensure guest satisfaction while complying with safety policies and hotel standards. A supportive team environment and growth opportunities are available.