Guest-Experience Hotel Receptionist

The Pig Hotel Group; Brockenhurst; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Staff stays – free B&B.

35% discount on food, beverages &

Annual holiday increase (up to 33 days

Take home goods – cost price.

Free access for you and your family to

A range of learning & development

Anniversary vouchers – dinner with

Job summary

The Pig Hotel Group in Brockenhurst is seeking a friendly Receptionist to join THE PIG Hotel’s reception team. You will be the first and last face guests see, handling calls, emails, and coordinating with all hotel departments to ensure a warm, efficient experience.

35 hours per week, on site, at £12.71 per hour (+OTE £14.16 per hour including tronc). Training is provided; prior reception experience is helpful but not required.

Qualifications

• Experience in a similar role preferred
• Knowledge of Opera Fidelio beneficial

Responsibilities

• Answer incoming calls and respond to emails
• Maintain clear communication with all hotel departments
• Be the first and last face guests see at the front desk
• Provide high standards of service and attention to detail

Tools

Opera Fidelio

Job description

The Pig Hotel Group in Brockenhurst is seeking a friendly Receptionist to join THE PIG Hotel’s reception team. You will be the first and last face guests see, handling calls, emails, and coordinating with all hotel departments to ensure a warm, efficient experience.

35 hours per week, on site, at £12.71 per hour (+OTE £14.16 per hour including tronc). Training is provided; prior reception experience is helpful but not required.