Guest Experience Host - Zero Hours, Flexible Hospitality

The Venues Collection; Northampton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Healthcare

Wellbeing support

Annual leave 23 days

Birthday off

Life Assurance

Meals on duty

Pension scheme

Employee discounts

Mental health support

Training opportunities

Job summary

The Venues Collection in the United Kingdom is hiring a Receptionist (Zero Hours) at one of our iconic venues in Northampton. You will welcome guests, support front-of-house operations, and contribute to a warm, efficient guest experience across busy events and daily hospitality services.

This role offers a competitive hourly rate of £13.45 plus extensive benefits including healthcare, wellbeing support, generous leave, and life assurance.

Qualifications

• Experience in relevant area (e.g., event management, hospitality operations).
• Strong communication and teamwork skills.
• Passion for guest experience and service excellence.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Lead the delivery of guest services at reception.
• Collaborate with the venue team to ensure smooth operations.
• Maintain high standards of cleanliness and presentation at the front desk.
• Support operational planning for events and bookings.

Skills

Strong communication

Teamwork skills

Guest experience

Service excellence

Fast-paced environment

Event management experience

Job description

The Venues Collection in the United Kingdom is hiring a Receptionist (Zero Hours) at one of our iconic venues in Northampton. You will welcome guests, support front-of-house operations, and contribute to a warm, efficient guest experience across busy events and daily hospitality services.

This role offers a competitive hourly rate of £13.45 plus extensive benefits including healthcare, wellbeing support, generous leave, and life assurance.