Guest Experience & Hospitality Assistant (Zero Hours)

The Venues Collection; Milton Keynes; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Healthcare

Wellbeing support

Life Assurance

Meals on duty

Job summary

The Venues Collection in Milton Keynes is seeking a friendly Customer Service Assistant (Zero Hours) to join Kents Hill Park’s hospitality team. You will deliver warm, efficient food and beverage service across restaurant, bar, and events, ensuring guests have an excellent experience.

Join a busy venue that values initiative, teamwork, and guest satisfaction. Weekend and flexible shifts are required, with a comprehensive benefits package including healthcare and meals on duty.

Qualifications

• Experience in hospitality, customer service, events, restaurants or bars.
• Friendly, positive and approachable personality.
• Strong communication and teamwork skills.
• Willingness to learn and support across different areas of the venue.

Responsibilities

• Deliver friendly, professional and attentive customer service across the restaurant, bar and hospitality areas.
• Serve food and beverages to guests during restaurant, bar and event service.
• Support the preparation and set-up of restaurant areas, buffets, coffee stations and function rooms.
• Ensure service areas are clean, well presented and stocked.
• Operate the till accurately, process payments and ensure prices are correct.
• Support stock takes, stock control and recording of sales and wastage where required.

Skills

Hospitality experience

Customer service focus

Communication skills

Teamwork

Flexible attitude

Job description

The Venues Collection in Milton Keynes is seeking a friendly Customer Service Assistant (Zero Hours) to join Kents Hill Park’s hospitality team. You will deliver warm, efficient food and beverage service across restaurant, bar, and events, ensuring guests have an excellent experience.

Join a busy venue that values initiative, teamwork, and guest satisfaction. Weekend and flexible shifts are required, with a comprehensive benefits package including healthcare and meals on duty.