Receptionist

The Venues Collection; Northampton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Healthcare

Wellbeing support

Annual leave 23 days

Birthday off

Life Assurance

Meals on duty

Pension scheme

Employee discounts

Mental health support

Training opportunities

Job summary

The Venues Collection in the United Kingdom is hiring a Receptionist (Zero Hours) at one of our iconic venues in Northampton. You will welcome guests, support front-of-house operations, and contribute to a warm, efficient guest experience across busy events and daily hospitality services.

This role offers a competitive hourly rate of £13.45 plus extensive benefits including healthcare, wellbeing support, generous leave, and life assurance.

Qualifications

• Experience in relevant area (e.g., event management, hospitality operations).
• Strong communication and teamwork skills.
• Passion for guest experience and service excellence.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Lead the delivery of guest services at reception.
• Collaborate with the venue team to ensure smooth operations.
• Maintain high standards of cleanliness and presentation at the front desk.
• Support operational planning for events and bookings.

Skills

Strong communication

Teamwork skills

Guest experience

Service excellence

Fast-paced environment

Event management experience

Job description

Receptionist (Zero Hours) - [Venue Name], [Location] | Full-Time / Permanent

£13.45 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Receptionist (Zero Hours) - The Role

• Lead the delivery of...
• Collaborate with the venue team to ensure...
• Maintain high standards of...
• Support operational planning for...

What we?re looking for

Highlight The Essential Experience, Skills And Behaviours

• Experience in [relevant area ? e.g. event management, hospitality operations]
• Strong communication and teamwork skills
• Passion for guest experience and service excellence
• Ability to thrive in a fast-paced, dynamic environment
• [Any must-have qualifications]
• AVOID NUMBER OF YEARS EXPERIENCE

What you?ll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences ? and shape the future of hospitality.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1609/94215001/52833702/BU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!