Guest Experience Host — Waiter/Waitress to Leadership

Malmaison Hotel Du Vin Holdings Limited; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff Room Rates

Friends & Family Room Rate 50% off

35% off dining in Brasseries and BIST

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral scheme up to £1500

Complimentary stays on anniversaries

The Brain Charity sponsorship

Employee Assistance Programme

Job summary

Malmaison Hotel Du Vin Holdings Limited is seeking staff for a permanent front-of-house role. You will be the face of the restaurant, helping manage flow and communicating with the Kitchen and management to ensure a smooth dining experience for guests. The company emphasises training, development, and career progression into management.

Open 7 days a week, with shifts discussed at interview. Competitive rate of pay and extensive staff perks are offered to support your career growth in

Qualifications

• Passion for great customer service and a willingness to learn new skills.
• Ability to work as part of a team in a fast-paced environment.
• Interest in progressing within F&B management.

Responsibilities

• Be the face of the restaurant and help control the flow, communicating with the Kitchen and restaurant management to ensure a smooth dining experience for guests.
• Support flexible shifts across evenings and weekends as needed.

Job description

Malmaison Hotel Du Vin Holdings Limited is seeking staff for a permanent front-of-house role. You will be the face of the restaurant, helping manage flow and communicating with the Kitchen and management to ensure a smooth dining experience for guests. The company emphasises training, development, and career progression into management.

Open 7 days a week, with shifts discussed at interview. Competitive rate of pay and extensive staff perks are offered to support your career growth in