Guest Experience Host — Receptionist with Perks

Ivy Restaurants Ltd; City of Westminster; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance up to 5 days (

Staff discount 50%

Gift voucher on anniversaries

Refer a Friend Bonus

Discounts on retailers

Guaranteed 20 hours minimum contract

Job summary

Ivy Restaurants Ltd invites a personable Receptionist to join our iconic venue, delivering a warm, professional welcome to guests and guiding them through our offerings. You will be a friendly first point of contact, ensuring guests have a memorable dining experience.

You will relay allergen concerns quickly to the kitchen, assist with information, and support the team in maintaining high standards of guest service. The role offers an hourly rate with Tronc and a minimum 20 hours contract.

Qualifications

• Excellent English language skills and confident communication with guests and team.
• Warm, professional, and guest-focused approach to hospitality.
• Ability to relay allergen information accurately to the kitchen team.

Responsibilities

• Greet guests with a warm, professional welcome and assist with check-in/out.
• Provide information on the restaurant, menus, and daily specials.
• Relay allergen concerns promptly to the kitchen and ensure guest satisfaction.

Skills

Customer service

Communication

Hospitality

English language

Job description

Ivy Restaurants Ltd invites a personable Receptionist to join our iconic venue, delivering a warm, professional welcome to guests and guiding them through our offerings. You will be a friendly first point of contact, ensuring guests have a memorable dining experience.

You will relay allergen concerns quickly to the kitchen, assist with information, and support the team in maintaining high standards of guest service. The role offers an hourly rate with Tronc and a minimum 20 hours contract.