Guest Experience Host - Front of House

Wshgroup; Tilbury; On-site; GBP 18,000 - 24,000; Full time

Job summary

Wshgroup in Tilbury, United Kingdom, invites applications for a Front of House Assistant. You will be the welcoming face of the team, delivering friendly, efficient service and helping guests enjoy their visit.

You’ll collaborate with kitchen and back-of-house colleagues to maintain smooth operations and uphold high standards of cleanliness and safety. We value a positive attitude, reliable punctuality, and strong communication.

Qualifications

• Strong customer service mindset with a guest-first approach.
• Excellent verbal and written communication.
• Ability to work collaboratively with kitchen and back-of-house teams.

Responsibilities

• Serve food and beverages to guests in a friendly, professional, and efficient manner.
• Provide outstanding customer service by addressing guests' needs with empathy and positivity.
• Collaborate with kitchen and back-of-house teams to support smooth operations and safety.
• Maintain cleanliness and hygiene standards in dining areas.
• Communicate clearly with team members and management to ensure consistent service.

Skills

Customer service

Communication

Teamwork

Flexibility

Stamina

Attention to detail

Job description

Wshgroup in Tilbury, United Kingdom, invites applications for a Front of House Assistant. You will be the welcoming face of the team, delivering friendly, efficient service and helping guests enjoy their visit.

You’ll collaborate with kitchen and back-of-house colleagues to maintain smooth operations and uphold high standards of cleanliness and safety. We value a positive attitude, reliable punctuality, and strong communication.