Guest Experience Host – Front of House

Crieff Hydro Hotel and Resort; Crieff; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Live-in accommodation

Exclusive discounts

Team events & annual staff party

Share of tips

Wellbeing support

Job summary

Crieff Hydro Hotel is seeking a friendly Host to set the tone for guests from arrival. You will greet and seat guests, manage bookings, and assist with queries, delivering warm, professional service in a fast-paced environment.

You’ll collaborate with the Food and Beverage team to create delightful dining experiences for brunch, dinner, or bar visits. This full-time, permanent role offers 40 hours per week across 5 days, with evenings, weekends, and mornings required as needed.

Qualifications

• Strong hospitality focus to make guests feel welcome.
• Ability to manage bookings and guest flow during busy periods.
• Attention to detail to keep front-of-house polished and inviting.
• Storytelling to convey the journey behind our menus and venue.
• Collaborative approach with the restaurant team.

Responsibilities

• Greet and seat guests and assist with queries to ensure a memorable visit.
• Manage bookings and guest flow during busy periods.
• Work with the Food and Beverage team to deliver seamless dining experiences.

Skills

Hospitality enthusiasm

Organisation

Attention to detail

Storytelling flair

Team spirit

Adaptability

Job description

Crieff Hydro Hotel is seeking a friendly Host to set the tone for guests from arrival. You will greet and seat guests, manage bookings, and assist with queries, delivering warm, professional service in a fast-paced environment.

You’ll collaborate with the Food and Beverage team to create delightful dining experiences for brunch, dinner, or bar visits. This full-time, permanent role offers 40 hours per week across 5 days, with evenings, weekends, and mornings required as needed.