Guest Experience Host – Flexible Weekends (Fixed-Term)

National Trust for Places of Historic Interest or Natural Beauty; Wolverhampton; On-site; GBP 35,818,000 - 40,639,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to NT places for you and a

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

The National Trust is seeking a Welcome & Service Team Member at Moseley Old Hall in Wolverhampton. You will greet visitors, provide information, answer questions and ensure a memorable visit. The role involves a flexible schedule to cover weekends and Bank Holidays, with a zero-hour contract and no evening shifts.

Salary is £13.25 per hour. The fixed-term contract runs until 19-Jul-2027, with online assessments in lieu of CV submission.

Qualifications

• Customer-focused with understanding of great service.
• Team player who can also work on own initiative.
• Well organised and adaptable with a positive attitude.

Responsibilities

• Deliver a great all-round customer service experience.
• Answer queries and share the right information to visitors.
• Be involved in different aspects of the visitor experience, including events and social media promotion.

Skills

Customer focus

Team player

Well organised

Adaptable

Willing to learn

Job description

The National Trust is seeking a Welcome & Service Team Member at Moseley Old Hall in Wolverhampton. You will greet visitors, provide information, answer questions and ensure a memorable visit. The role involves a flexible schedule to cover weekends and Bank Holidays, with a zero-hour contract and no evening shifts.

Salary is £13.25 per hour. The fixed-term contract runs until 19-Jul-2027, with online assessments in lieu of CV submission.