Guest Experience Ambassador

McDonald's United Kingdom; England; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free meals on break

Career development

Exclusive staff discounts

Overnight premium pay (some shifts)

Employee assistance programme

Job summary

McDonald's United Kingdom is seeking a Customer Care associate to be at the heart of our guest experience, delivering friendly service and maintaining clean spaces. The role requires shifts across weekdays and weekends, including early mornings, afternoons and evenings, across a welcoming, inclusive environment.

No prior experience is required as full training will be provided. We offer a flexible shift pattern and a team-focused atmosphere with opportunities for development and growth.

Qualifications

• No experience required; full training provided.
• Excellent communication and people skills.
• Ability to work in a fast-paced, guest-facing environment.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers visits; make them memorable.
• Assist in maintaining a warm, welcoming restaurant atmosphere.
• Support daily operations and follow company guidelines and safety procedures.
• Work as a supportive team member to foster a positive environment.

Skills

Hospitality

Customer service

Communication

Teamwork

Positive attitude

Job description

McDonald's United Kingdom is seeking a Customer Care associate to be at the heart of our guest experience, delivering friendly service and maintaining clean spaces. The role requires shifts across weekdays and weekends, including early mornings, afternoons and evenings, across a welcoming, inclusive environment.

No prior experience is required as full training will be provided. We offer a flexible shift pattern and a team-focused atmosphere with opportunities for development and growth.