Guest Experience Associate

McDonald's United Kingdom; Gartloch; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for overnight hours

Recognition and rewards

Free meals on breaks

Career development

Job summary

McDonald’s United Kingdom is seeking a Customer Care team member to be the face of the restaurant, delivering hospitality, maintaining clean spaces, and providing friendly service. This role requires flexibility to work across weekdays and weekends, including early mornings, afternoons, and evenings.

No prior experience needed; full training will be provided to help you succeed and grow within the team. Join us for a welcoming, inclusive environment and opportunities for development.

Qualifications

• Availability to work across Weekdays and Weekends; shifts across Early Mornings, Afternoons and Evenings.
• No experience is necessary; full training will be provided.

Responsibilities

• Deliver high standards of hospitality and cleanliness
• Providing a personal touch to customers visits to make them memorable
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues
• Strive to go that extra mile to make people feel welcomed
• Creating a warm and welcoming atmosphere, supporting special restaurant events
• Completing tasks in line with training and company guidelines
• Following all workplace safety, hygiene and operational procedures
• Treating customers and colleagues with courtesy and respect
• Working as a supportive team member and contributing to a positive environment

Job description

McDonald’s United Kingdom is seeking a Customer Care team member to be the face of the restaurant, delivering hospitality, maintaining clean spaces, and providing friendly service. This role requires flexibility to work across weekdays and weekends, including early mornings, afternoons, and evenings.

No prior experience needed; full training will be provided to help you succeed and grow within the team. Join us for a welcoming, inclusive environment and opportunities for development.