Guest Experience & Food Service Assistant - Flexible Shifts

Valor Hospitality Partners, LLC; Hemel Hempstead; Hybrid; GBP 12,000 - 17,000; Part time

Job summary

Holiday Inn Hemel Hempstead is seeking a dedicated Food and Beverage Assistant on an occasional, casual basis. You will be at the heart of guest experience, delivering service with a smile and supporting the dining operations.

Responsibilities include serving food and drinks, keeping dining areas clean, handling guest inquiries, assisting with events, and ensuring stock and presentation standards are maintained. Evening and weekend availability is preferred.

Qualifications

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Flexibility

Job description

Holiday Inn Hemel Hempstead is seeking a dedicated Food and Beverage Assistant on an occasional, casual basis. You will be at the heart of guest experience, delivering service with a smile and supporting the dining operations.

Responsibilities include serving food and drinks, keeping dining areas clean, handling guest inquiries, assisting with events, and ensuring stock and presentation standards are maintained. Evening and weekend availability is preferred.