Guest-Experience F&B Team Member

Holiday Inn Express Limehouse; England; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Discounted hotel room rates for you

Birthday holiday

Enhanced maternity/adoption/parental留

Wagestream - access to earned wages

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a friendly Food & Beverage Team Member to join our on-site hotel dining team. You will welcome guests, take orders, serve drinks and meals, and support kitchen and bar colleagues to deliver a seamless guest experience.

The role emphasizes a positive attitude, reliability, and the ability to thrive in a fast-paced environment with opportunities for development within our hospitality operations.

Qualifications

• Friendly, professional approach with a passion for guest experiences.
• Willingness to learn and develop in a hospitality environment.
• Clear communication with guests and colleagues.
• Keen eye for detail in order accuracy and presentation.

Responsibilities

• Welcome guests with a warm smile and attentive service.
• Take and process food and drink orders accurately, note special requests.
• Serve food and drinks with care, maintain presentation and timing.
• Set up, clean, and reset tables and service areas.
• Prepare and serve beverages, including basic barista duties.
• Keep dining area stocked by assisting with stock and restocking.
• Uphold hygiene and safety standards in a busy setting.
• Collaborate with kitchen and bar teams to ensure smooth operation.

Skills

Customer service

Communication

Teamwork

Attention to detail

Flexibility

Job description

RBH Hospitality Management is seeking a friendly Food & Beverage Team Member to join our on-site hotel dining team. You will welcome guests, take orders, serve drinks and meals, and support kitchen and bar colleagues to deliver a seamless guest experience.

The role emphasizes a positive attitude, reliability, and the ability to thrive in a fast-paced environment with opportunities for development within our hospitality operations.